Our field service mobile app allows clients to place support ticket anywhere and anytime based on client maintenance contract signed. The back-end support center will assign the responsible engineers who will access their work order from field spontaneously. They can record the working hours, identify problem, resolution, issue status and get customer signature for each work order.
General users can also see the newsletters, product related information and submit enquiry.
Our field service mobile app enables your organizations to increase resource efficiency, productivity and utilization while reducing costs and enhancing the customers' experiences.