• Main Material: Silver, but other materials like rose gold, silver plated, white gold and yellow gold are also available upon customer’s request
• Crystals form Swarovski 
• Bulk Quantity: Special price will be offered for bigger order quantity and product specification can also be changed to meet customer’s target price if the order quantity is more than 50 or above
• The final price is subject to the current gold & silver price and will be adjusted without prior notice
• Our price does not include taxes, VAT or other hidden charges. Therefore, minimum tax is needed and we will declare your order as “gift” or “sample” with a low value
• Swarovski certificate
• Vicacci is honoured to be the ingredient brand partner of Swarovski elements

Packing

• Each product will be wrapped by bubble bags and with a standard size of opp bag. Extra cost will be added for Vicacci gift box or other specified ways of packing requested by customer. Please contact us for your ideal customized packing
• OEM is welcome
• Our product quality is highly ensured by our experienced specialists in every department from R&D, QC to QA. We offer expertise opinions in product design and packaging to ensure your products are developed and manufactured at a better cost with good value but not sacrificing originality and quality

1.Refund/ exchange for wrong or missing products

VICACCI can only exchange the same value of other Vicacci’s merchandises. The purchased products can be replaced for new one that may be due to VICACCI, such as when the products do not have the promised essential characteristics or have manufacturing defects or they have been erroneously delivered.
 
Full refund/ exchange for product defeats 

2.Full refund for no product received in our default delivery time. A product can only be exchanged one time upon presentation of sales memo within 7 days of purchase. Shipping cost is for customer’s account. No exchange on merchandise that has been used, damaged or altered. Items sold on sales or special discount are non-exchangeable. In case of disputes, Vicacci reserves the final right of decision.
Thank you for your interest in our products. Please feel free to contact us if you have any queries or require assistance.

Hong Kong hotline: +852 2889 8979/ 9041 6038
Email: sales@vicacci.com

China Hotline: +86 595 2386 6781/ 2386 6782/ 2385 8981
Email: china@vicacci.com