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Applicable range
Clearly specify the applicable product category (customized products are non-returnable and non-exchangeable).
Time limit
7-day no-reason return (must include product in good condition).
The return and exchange period for quality issues is recommended to be set to 15-30 days.
Special categories can be shortened to 3 days (must meet platform minimum requirements).
Responsibility division
Shipping fee policy (quality issues are covered by the seller, non-quality issues are covered by the buyer).
Second-hand sales depreciation compensation standard (such as the depreciation rate for unopened electronic products).