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Return and Exchange Policy
To ensure fair transactions and protect consumer rights, please review our return policy before purchase:
1. Return Conditions
Returns are accepted for quality issues (e.g., defects or damage);
For non-quality reasons, returns are only allowed within 7 business days from the date of purchase, provided the item is unused, in its original packaging, and with all accessories included.
2. Non-returnable Cases
Packaging has been opened or damaged;
Item shows signs of use (e.g., wear on the strap);
Requests for return due to personal preference or non-quality reasons.
3. Shipping Fees & Refunds
Quality-related returns: We will issue a refund for the product price upon receiving the returned item (round-trip shipping fees covered by us);
Personal reasons: Buyer bears the return shipping cost; only the product price will be refunded (original shipping and handling fees are non-refundable).
Please keep your order number and courier tracking details, and contact customer service in advance to confirm the return process. Thank you for your understanding and support!