Product Specification

• Jewelry type: pendant
• Main material: brass, but other materials like rose gold, silver plated, white gold and yellow gold are also available upon customer’s request.
• Pendant weight:27g
• Pendant box size: 16.5 x 16.5 x 3.3 cmH
• Pendant box weight:248g
• Crystals form Swarovski  
  Retail and wholesale quantity
• Retail: 1-20 pieces
• Wholesale MOQ: 20 pieces or above. Further discussion is needed if the quantity is less than specified.
• Bulk quantity: special price will be offered for bigger order quantity and product specification can also be changed to meet customer’s target price if the order quantity is more than 50 or above.
• The final price is subject to the current gold & silver price and will be adjusted without prior notice.
• Our price does not include taxes, VAT or other hidden charges. Therefore, minimum tax is needed and we will declare your order as“gift” or “sample”with a low value.
  Swarovski Certificate
• Vicacci is honoured to be the ingredient brand partner of Swarovski elements. 
  Packing
• Each product will be wrapped by bubble bags and with a standard size of opp bag. Extra cost will be added for VICACCI gift box or other specified ways of packing requested by customer. Please contact us for your ideal customized packing.
  Payment and Delivery
• Payment ways: PayPal, West Union, T/T and L/C
• 100% full payment in advance in order to save bank charge.
• Or 50% for deposit, 50% balance before delivery.
• Delivery: Immediately delivery or 2 working days for 1-5 pieces.
• Production schedule: 3-4 weeks after receiving deposit and order confiramtion.
• We may take longer time for your order and notice you the specific time required. During the Chinese public holidays, the shipping time will be extended.
• Hong Kong Post/ SF Express/ UPS/ DHL/ TNT/ Fedex/ China Post Air Mail that normally takes 2-5 days for Asia delivery and 7-14 days for overseas. Please contact us for any of your specified shipping agent.
• Sometimes shipment may take longer delivery due to the strict custom clearance/ peak season/ bad weather condition or other uncertain circumstances. If your goods have been missed or damaged, please contact us as soon as possible.
  OEM is welcome
• Our product quality is highly ensured by our experienced specialists in every department from R&D, QC to QA. We offer expertise opinions in product design and packaging to ensure your products are developed and manufactured at a better cost with good value but not sacrificing originality and quality.

If you are not entirely satisfied with your purchase, please return the unused item within 30 days and we are happy to issue a refund.

• Send your request of return for exchange by using the "Contact Supplier" function, together with (1) transaction date, (2) your name and contact info, (3) the copy of your transaction receipt or proof of transaction and (4) reason for return for our follow-up.
• ONLY unused products with original packaging and receipts are entitled to refund. Your request must be made within 30 days of the purchase.
• You are required to pay return shipping. The original delivery cost will be refunded if your claim is valid.