This hanging lamp is made of fiberglass. The design is inspired by natural rocks. Three different color designs make the product more vivid. E27 screw port allows flexible replacement of bulbs. This hanigng lamp is suitable for indoor lighting places such as dining tables and bedrooms.

Ordering & Purchasing

Q: How to place an order?

A: You can contact us to place an order through the following methods:

• Email

• Phone/WhatsApp: +8613702469807

• Fill out the inquiry form on our official website: www.masolighting.com

• Visit our Contact Us page for more information

Q: What is the minimum order quantity (MOQ)?

A: We support small batch procurement with a minimum order quantity of 1 piece, which is convenient for customers to conduct sample testing and quality verification. Bulk orders enjoy more favorable pricing.

Q: Do you provide OEM/ODM customization services?

A: Yes, we provide professional OEM and ODM services. We can customize products according to customer requirements, including appearance design, function adjustment, packaging customization, etc.

Samples & Testing

Q: Can I request samples?

A: Absolutely. We welcome customers to request samples for quality testing and support mixed sample orders. Sample fees and shipping costs are borne by the customer and can be deducted from bulk orders.

Q: How long does sample production take?

A: 

• Existing samples: Shipped within 3-5 working days

• Custom samples: 7-10 working days

• Mass production: Usually takes 1-2 weeks depending on order quantity (1000+ pieces)

Logistics & Delivery

Q: What shipping methods do you support? How long is the delivery time?

A: We provide multiple logistics options:

• Express services: DHL, UPS, FedEx, TNT, etc., usually 3-7 working days

• Sea/Air freight: Suitable for large orders, time varies by destination

• Domestic logistics: SF Express, Deppon, etc., 1-3 working days

Q: How is shipping cost calculated?

A: Shipping costs are calculated based on cargo weight, volume, destination, and chosen logistics method. We will provide detailed shipping estimates in our quotation.

Order Process

Q: What is the ordering process?

A: Our standard order process:

1. Requirements Communication - Understanding your specific needs and technical requirements

2. Quotation Confirmation - Providing detailed quotation including product specifications and delivery time

3. Sample Confirmation - Customer confirms sample quality and specifications

4. Contract Signing - Signing formal purchase contract

5. Production Arrangement - Arranging production with regular progress updates

6. Quality Control & Shipping - Quality inspection completed before shipping arrangement

Customization Services

Q: Can you customize product logos?

A: Yes. We support various logo customization methods:

• Screen printing, laser engraving, labeling and other processes

• Please provide logo design files before production

• We will provide logo effect samples for confirmation