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Return and Exchange Policy
To ensure fair transactions and protect consumer rights, please review our return policy before purchase:
1. Return Conditions
Returns are accepted for quality issues (e.g., defects or damage);
For non-quality reasons, returns are only allowed within 7 business days from the date of purchase, provided the item is unused, in its original packaging, and with all accessories included.
2. Non-returnable Cases
Packaging has been opened or damaged;
Item shows signs of use (e.g., wear on the strap);
Requests for return due to personal preference or non-quality reasons.
3. Shipping Fees & Refunds
Quality-related returns: We will issue a refund for the product price upon receiving the returned item (round-trip shipping fees covered by us);
Personal reasons: Buyer bears the return shipping cost; only the product price will be refunded (original shipping and handling fees are non-refundable).
Please keep your order number and courier tracking details, and contact customer service in advance to confirm the return process. Thank you for your understanding and support!
Guangdong, Chinese Mainland
Exporter, Manufacturer, Wholesaler