This voice logger is a computer-based call recording solution for analog, digital and VoIP telephone lines to monitor the telephone network from a unified secure interface. The product implements a user-friendly browser interface that allows for real-time monitoring of calls and at the same time records the audio for future evaluations. The higher level management can access the browser interface at any time to listen and review the active as well as recorded conversation for performance assessment and quality assurance.

• Daily monitoring of calls decreases errors and increases efficiency with maximized productivity. Recorded interactions provide increased visibility into daily transactions over phone, helps improve customer service and provides for an audit trail for compliance purposes.
• Multiple users with different authorization levels can access the interface from anywhere in the world.
• The full-fledged browser interface has extensive advanced call recording features and incorporates an ActiveX audio player to play and analyze the logged calls.
• Advanced features of browser interface are multi-login facility, real-time call monitoring, full-fledged call reports, phonebook, extensive search options, statistical call analysis, auto backup, restore, e-mail, export, advanced audio compression, multilingual interface support etc.
• Call accounting module is also available with voice logging solutions.