Advance Message Box Extension provides a unique feature of communication between the customers and the Administrator. This extension adds a message box to customer’s dashboard, using which customers can send and receive messages from Admin. The extension also allows Administrator to receive and send messages to a selected group of registered users. Admin can provide links and attachments with the messages. Advance Message Box extension therein provides a medium of interaction between the customer and the Administrator and hence facilitates customers to easily contact the site owner if they have any concern in regards to the site.
Admin can send messages to selected registered customers or group of customers.
Admin can preview the messages before sending.
Admin can provide links and attachments with the messages.
Admin can create message templates which will be used while sending messages to customers.
Admin can preview the message templates.
Admin can view the sent messages in Message log.
Inbox show messages send to admin by customer(s).
Admin can export the customer’s messages to CSV or XML file.
At frontend the registered customers can view the messages sent to them by admin in “My Message Box” tab in the “My Account” section.
At frontend the registered customers can view the message sent by them to admin in "Send Messages" tab in the "My Account" section.
Customers can also send messages to admin from “Send Messages” tab in “My Account” section.