ISID's Client Engagement Solution offers the company to make best use of digital assets (i.e. website, mobile app) for all industries to optimize the operation and also provide better online experience for visitors, detail as follow:

• Improve Click-Through Rates and Reduce Bounce Rates by engaging search traffic with personalized offers, clients typically see conversion increases of over 25%
• Increase Conversions, AOVs, and Leads with a 20% increase in conversions and a 35% increase in average order values
• Increase Customer Satisfaction while Reducing Costs by enabling businesses to provide higher levels of service while decreasing handling costs by as much as 80%
• Engage across All Channels by increasing your results through true multi-channel engagement: chat, offers, voice, and video
• Create More Personalized Experiences by driving results by delivering targeted, intent-driven content to segments you define
• Reduce Shopping Cart Abandonment by engaging visitors who hesitate or show signs of abandonment with special offers and assistance
• Optimize Agent Productivity by measuring your results and optimize productivity through enhanced reporting
• Automate and Optimize Your Engagement Rules by using your web analytics to take the guesswork and on-going burden out of creating and maintaining rules
• Engage Customers Wherever They Are by providing exceptional mobile chat experiences through mobile apps and sites