Converga's document solutions are a streamlined process using state-of-the-art technology to digitize your paper-based documents and store them securely online. Documents can be sent via multiple channels including physical collection from your PO Box, received through a dedicated email address or scanned directly from your mailroom to our technology centre. Converga’s intelligent document recognition (IDR) software and high-speed scanning infrastructure process thousands of paper-based documents such as forms and applications for our clients every day. Using your business rules and information from your back-end systems, we can provide an automated document approval service for virtually any kind of business document.

• Converga's document services include: digital mailroom, document processing, forms automation, application processing, claims processing, high volume scanning, print management and print fulfillment.
• The rewards can be significant.
• For most organizations the solution significantly reduces the cost of handling the high volume of paper they receive every day.
• Scanned documents can be entered into a workflow system for organizations to easily re-route mail to another recipient or recipients, plus the process provides an instant document archive for online access at a later date.
• All of Converga's solutions are optimised through the combination of best in class: People, processes and technology.
• We focus on innovation, sustainability and lean-business practices means our clients enjoy greater efficiency and improved financial outcomes.
• Our solutions are proven and documented, delivering on-going cost savings, increased service levels and productivity, reduced carbon emissions and an on-going strategic advantage for our clients.