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The sales management software offers performance monitoring with high efficiency. The Web-based design allows access from different locations. This sales management software is a brilliant choice for your business.
- Maintaining customer data.
- Tracking field activity.
- Automated operation procedures.
- Upload of accounts.
- Rule-based engine for indexing the record.
- Mapping of agents to different queues.
- Auto allocation of records to agents.
- Define workflow and escalation rules for different processes and clients.
- EOD reports.
- Agent dashboards.
- Performance tools.