Logistics & Transportation

Huilan Technology Co., Ltd

AiCC Unified Intelligent Interaction Center Platform is an independently innovated next-generation new ICT converged communication and interaction center platform developed by ChinaScience AI, integrating IM instant messaging, telephony, VoIP audio/video communication, and more. It represents a cutting-edge "AI + human" intelligent interaction platform. Its powerful features include ten major subsystems: Text Chatbot Online Customer Service System Ticketing System Call Center System Outbound Call Robot Voice Call Robot Intelligent Knowledge Base Intelligent Quality Inspection Mobile CC Management Center AiCC is a groundbreaking, omnichannel, converged media, and highly intelligent solution with versatile functionalities, designed to reduce costs, enhance productivity, and improve customer satisfaction. 

AiCC: Omni-channel Intelligent Customer Service Platform

Febno Technologies

 	 Edu Devices​ 	 Edu Teachers Training 	 Display Kiosk 	 Smart Board 	 School Management Software 	 Call Center Solutions 	 Queue Management 	 Happiness Meter 	 IVR Solutions 	 MDM solutions 	 Digital Marketing  

Educational Solutions

Continuous Technologies Int'l Ltd

 	 Unified business communications for the contact center: 	 Manage and blend inbound/outbound multi-channel interactions 	 Automate multimedia routing and queuing processes 	 Create revenue-producing outbound campaigns 	 Improve training, agent performance, remote agents included 	 Elevate service levels and customer satisfaction 	 Use metrics to increase the accuracy of forecasts and schedules 	 Simplify administration in a single, central environment 	 Unify communications on the desktop 	 Connect multi-site operations with a single platform  

Multimedia Contact Centre

   Innovative and agile contact center.   All-in-one communication platform.   Multi-channel interaction.   All media types in one unified system.   Improve performance throughout operation.   Increase customer satisfaction.  

My Sourcing