Enterprise Content Management for Insurance

Laserfiche helps insurers, agents and brokers digitize and automate the management of policyholder documents, claims and policies. Connect data and workflows across core systems to speed up response times, reduce compliance risks, and allow staff to focus on growth and customer service.

In Asia’s fast-changing insurance markets, where digital-first customers demand instant service and regulatory requirements are increasingly complex, insurers must modernize to stay competitive. Laserfiche provides cloud-based enterprise content management (ECM) and process automation that enables insurers to digitize policyholder data, accelerate claims and policy workflows, and strengthen compliance — empowering teams to deliver efficient service and build customer trust.

Our Solutions 

• Accelerate Insurance Operations: Automate data intake, approvals and updates across the value chain to cut turnaround times and improve customer satisfaction.
• Make it Easy for Policyholders and Agents: Provide a self-service portal to submit applications, claims and updates anytime, with faster approvals through automation.
• Reduce Compliance Complexity: Stay ahead of evolving regulations such as HIPAA and GDPR with built-in data governance tools, records retention schedules and audit trails.
• Reduce Errors and Costs: Eliminate manual entry errors with AI data capture. Connect data across systems and use your data for smarter decisions.
• Drive Growth Through Efficiency: Free staff from repetitive tasks, so they can focus on developing new products, and advising and engaging with policyholders.

Why Choose Laserfiche

• Global SaaS leader in intelligent content management and process automation
• Trusted by leading insurers across North America, Europe and Asia
• Seamless integration with claims and policy administration systems for a complete policyholder view

Explore how Laserfiche can accelerate your insurance transformation.
Schedule a Demo