The three biggest headaches for SME owners: manpower shortages, rising costs, and increasingly demanding customers. Competition is getting fiercer — how can you stand out? As competitors begin adopting AI and robotics to capture market opportunities, how can SMEs with limited resources quickly catch up?
In January’s Digital Academy seminar, Kit Wong, Founder of Wavenex; and Albert Lam, Founder of Novelte Robotics, shared insights on advanced AI applications beyond image creation and content writing, and how to choose the right robotics solutions to boost marketing efficiency and expand into overseas markets.
Emergence of "Digital Colleagues"
In 2026, artificial intelligence technology is undergoing a profound transformation: the focus of enterprise applications is shifting from simple generative AI tools to AI agents capable of autonomous decision-making and workflow execution. For small and medium-sized enterprises (SMEs) facing labor shortages and increasing cost pressures, this is no longer just a buzzword in tech news — it marks a new starting point for competitiveness.
According to Kit, Founder of Wavenex, generative AI has been widely used in recent years for tasks like copywriting, graphic design, and making presentations. However, the key shift in 2026 is that AI is beginning to join human teams as “agents.” These AI agents can connect with a company’s existing systems and data to automatically complete a series of tasks according to preset goals — such as data collection, analysis, report writing, presentation preparation, and even promotional video generation — essentially becoming the company’s “digital colleagues.”
Robotics Applications Across Industries
On the other hand, as AI begins to truly “understand spaces” and “interact with the real world,” robots are no longer just cold machines on industrial production lines. Instead, they are becoming intelligent service carriers capable of moving freely through hospitals, restaurants, shopping malls, schools, and public facilities.
Albert, Founder of Novelte Robotics, pointed out that robots are already being applied in multiple fields, including smart hospitals, the food and beverage industry, property management, education, and public sectors. While many employees worry that robots will replace their jobs, Albert believes robots will instead significantly enhance employee productivity by taking over repetitive and dangerous tasks, thereby freeing up workers’ time.
About the Speakers
Kit Wong – Founder, Wavenex
With over 15 years of hands-on experience in web platforms, cloud application development, digital marketing consultation, and project management, Kit specializes in enabling businesses to harness the power of AI and innovative strategies to achieve real operational efficiency.
As an HKPC Academy instructor and trusted advisor, Kit delivers engaging Generative AI workshops and seminars packed with actionable insights. His interactive approach empowers participants—from government departments to property management and leading financial institutions—to translate what they learn into practice within their organizations.
Beyond AI training, Kit is also a passionate creator behind the Unlockio Tech channel, sharing the latest in digital transformation, cloud solutions, and eCommerce skills. His videos make complex technical concepts accessible to a broad audience, driving real change across industries.
Albert Lam – Founder, Novelte Robotics
Mr. Albert Lam, a leader in the AI industry, is Founder of smart robotics firm Novelte Robotics and Chairman of the Hong Kong Science and Technology Parks Corporation Alumni Association. He has long championed integrated innovation between AI and industries.
Endowed with cross-domain vision, he led the development of AI application systems in smart robotics, empowering the group’s sustainable growth in fintech and smart cities. He also bridges academia and industry through roles including part-time lecturer at the Hong Kong Polytechnic University and Advisory Committee Member at HKU’s Department of Data and System Engineering. Additionally, Mr. Albert Lam holds the Certified Sustainability Development Planner (CSDP) credential and serves as Vice Chairman of the Hong Kong Professionals (Beijing) Association.
About the Moderator
Kay Leung – Founder, Digitify Online Growth
Kay is the Founder of Digitify Online Growth and an e-commerce marketing expert. She is well-versed in various online store platforms and excels at providing clients with the most suitable e-commerce solutions, store design and optimization, and brand promotion strategies for expanding into the Southeast Asian market.
In addition, Kay is a member of the E-commerce Logistics Committee of the Hong Kong Logistics Association, where she helps plan various seminars and initiatives related to e-commerce marketing strategies and AI applications.
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